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Sales Contact Information
For questions about purchasing Virtual Goods/Services, You can contact us through the following:
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Live Help
E-mail
sales@VGameItem.com
Phone Support
Hong Kong
+852-94555038
China
+86-755-82492870
Phone Support - Hours
Monday - Friday
7am - 10pm Local Time
Saturday - Sunday
10am - 6pm
Local Time
Live Support - Hours
Monday - Sunday
6am - 12am CST
Customer Advocate Manager:
mary.l@VGameItem.com
Power Level Contact Information
For questions about the status of your character or want us to pause power leveling. You can contact us through the following:
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Live Help
E-mail
powerlevel@VGameItem.com
Phone Support
Hong Kong
+852-94555038
China
+86-755-82492870
Customer Service Contact Information
For questions regarding billing, services or other issues not of a sales or power level. You can contact us through the following:
Chat
Live Help
E-mail
customersupport@VGameItem.com
Phone Support
Hong Kong
+852-94555038
China
+86-755-82492870
Phone Support - Hours
Monday - Friday
7am - 10pm Local Time
Saturday - Sunday
10am - 6pm Local Time
Sunday
Closed
Manager of Customer Service:
nick.h@VGameItem.com
For All Other Problems
For questions, comments, or problems with the VGameItem website, you can e-mail us at the following addresses:
CEO and Founder of VGameItem
ken@VGameItem.com
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